FAQ

Partnering with JSB-Tech LLC ensures proactive monitoring and maintenance of your IT systems, minimizing downtime and enhancing productivity. We provide cost-effective solutions, expert advice, and 24/7 support to ensure your business operates smoothly with minimal disruptions.

Yes, we offer 24/7 monitoring and support services to address any technical issues that may arise, ensuring your business operations are uninterrupted.

When onboarding new clients, we follow a structured process:

Initial consultation to understand your business needs

Full IT infrastructure assessment and documentation

Customized solution proposal and strategy development

Setup and migration of IT systems (if necessary)

Ongoing monitoring, support, and regular reviews to ensure everything is running optimally

We take cybersecurity seriously and provide comprehensive services such as firewalls, intrusion detection, antivirus protection, endpoint security, regular security audits, and employee training to keep your systems safe from cyber threats.

JSB-Tech LLC offers a wide range of IT services, including but not limited to:

Network design and implementation

Server and workstation management

Cloud computing solutions

Cybersecurity and threat monitoring

Backup and disaster recovery services

IT helpdesk and remote support

Technology infrastructure setup

VoIP phone systems

Hardware procurement and installation

Break-fix warranty support for workstations, servers, and laptops

Our pricing depends on the size and complexity of your IT environment and the specific services you require. We offer customized pricing plans to suit your budget, which can include fixed monthly fees for predictable IT costs.

Yes, we assist with sourcing and procuring hardware such as servers, workstations, networking equipment, and more. We work with trusted vendors to ensure you receive high-quality, reliable equipment.

Yes, we provide both onsite and remote IT support based on your needs. Our team can visit your business location for installations, maintenance, and repairs, ensuring minimal disruption to your operations.

Any business with a reliance on technology can benefit from MSP services, especially those looking to improve IT efficiency, reduce costs, and enhance security. Whether you're a startup or an established company, we provide scalable solutions tailored to your business size and goals.

To get started, simply reach out to us via phone, email, or our contact form on the website. We'll schedule a consultation to understand your IT needs and provide a customized plan to support your business.

Yes, in addition to managed services, we offer IT consulting services to help businesses develop and implement technology strategies aligned with their goals. Our consulting services cover areas such as infrastructure planning, cybersecurity, cloud migrations, and more.